The root password is only needed to access the Linux shell and is independent of the administrator password. It is not required for normal operation or administration.

For Intra2net appliances it is randomly generated for each machine individually and stored encrypted at Intra2net. If a dealer or customer wants access to the Linux shell, it can be requested via Intra2net support.

If an Intra2net appliance is replaced by a software version of the Intra2net system, a root password must be entered at the end of installation. Make sure that the password is long enough (at least 10 characters) and cannot be easily guessed (e.g. not a dictionary word). Write the password down and keep it in a secure place (e.g. a safe). Use a completely different password from any administrator, user, or other system.

The root password is part of the installation, not the configuration of the system. It is therefore not included in the backup and is not touched when the configuration is reset to the delivery state.

The root password is also used to protect the boot manager. If the offered boot options need to be changed, the user has to login with username root and the root password.

To change the root password, log in via SSH or at the console to run the program set_root_grub_pwd.sh on the Linux shell.